Flood Risk Community Engagement & Resilience Officer
Closing Date: 4 June 2025
Location: CP2 Cathays Park, Cardiff
Team / Directorate: National Flood Risk Services / Evidence, Policy and Permitting
Starting salary: £36,246 rising to £39,942 per annum through annual increments being paid each year (pro rata for part time applicants)
Contract type: Permanent
Work pattern: Full time, 37 hours per week
Interview date: Week commencing 16 and 23 June 2025
Post number: 203627
The role
We have an exciting opportunity in our flood community engagement and resilience team. If you want to help communities and individuals to be better prepared and more resilient when flooding occurs, then we would like to hear from you.
Our flood community engagement and resilience programme is driven by Welsh Government’s National Strategy for Flood and Coastal Erosion Risk Management in Wales which aims to reduce the risk to people and communities from flooding and coastal erosion. Our work directly supports two of the Strategy’s key objectives:
- Improving our understanding and communication of risk
- Preparedness and building resilience
The role supports our flood community engagement and resilience work programme, through delivery of once for Wales activities, as well as working with and supporting Operations teams in delivery at a local level. The role works across our Directorates and with other organisations to raise awareness of the risk of flooding across Wales and help communities become more resilient, for example supporting them in developing community flood plans and establishing their own community flood volunteers.
Key priorities over the next few years are to implement the recommendations from our Flood Community Engagement Review, in particular delivering improvements to our services, including online advice and support to communities, looking at new interventions such as behavioural insights and exploring opportunities for even more partnership working at a national and local level, including through the Public Service Boards.
The role is required to work with a range of internal and external stakeholders, both local and national, including organisations operating elsewhere in the UK and/or at a UK level, for example Welsh Government, Local Authorities, Environment Agency, Scottish Environmental Protection Agency, National Flood Forum, voluntary sector and the community flood volunteer network we support across Wales.
Within our team the role works closely with and supports the Lead Specialist Advisor (Community Engagement and Resilience).
You will also undertake the role of the Monitoring and Forecasting Duty Officer, Flood Warning Duty Officer or Assistant Flood Warning Duty Officer (to be determined depending on qualifications and skills on appointment). These are rota’d duty officer roles, on standby duty, 24/7, approximately one week in every six to eight weeks. As well as this, to be available as far as is reasonable, to assist in operational response during prolonged flood events when not on standby.
As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.
Interviews will be conducted via Microsoft Teams.
Successful external applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. We aim to make offers of appointment within 4 to 8 weeks of the closing date.
We anticipate the start date for this post to begin in September 2025 – To be discussed at interview
